Legal
Privacy Policy
A Nurse's Journey is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or services, you agree to the practices described here.
Information We Collect
When you submit a contact form, service request, or interest list, we collect the information you enter — such as your name, email address, phone number, and any details you include in your message.
When you visit our website, we may collect standard technical data such as your IP address, browser type, pages visited, and referring URL. This information is used to understand how our site is used and to improve it.
Our website may use cookies or similar tracking technologies. You can control cookie settings through your browser. See our Cookie Policy for more detail.
How We Use Your Information
We use the information we collect to respond to your inquiries, follow up on service requests, and communicate with you about our services. We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
We may use your information to improve our website and services, comply with legal obligations, and protect the safety and security of our operations.
Health and Testing Information
A Nurse's Journey does not collect or store medical records, test results, or protected health information through this website. Service request forms are used for scheduling and communication purposes only.
Any health-related information you voluntarily share in a form or message is treated with strict confidentiality and is not disclosed to third parties except as required by law or as necessary to provide the requested service.
Data Retention
We retain contact and service request information for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. You may request deletion of your information by contacting us directly.
Third-Party Services
Our website may use third-party services such as analytics tools or form processors. These services may collect information in accordance with their own privacy policies. We encourage you to review those policies separately.
We do not control and are not responsible for the privacy practices of third-party websites linked from our site.
SMS Privacy and Communications
If you provide a mobile phone number and opt in to receive SMS text messages from A Nurse's Journey, your mobile information, phone number, SMS consent, and opt-in data will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. This information may be shared with service providers only as reasonably necessary to support message delivery, appointment scheduling, customer service, and other essential business operations.
Consent to receive marketing text messages is not a condition of purchasing any goods or services. Message frequency may vary, and message and data rates may apply. You may reply STOP at any time to opt out of SMS messages, or reply HELP for assistance.
For your privacy and security, we do not include specific test results, diagnoses, or other sensitive health information in ordinary SMS messages unless a secure communication method and appropriate safeguards are in place. For more information, please see our SMS Terms & Conditions.
Your Rights and Choices
You may request access to, correction of, or deletion of personal information we hold about you. To make such a request, please contact us using the information below. We will respond within a reasonable timeframe.
If you are a resident of a state with specific privacy rights (such as California), additional rights may apply. Please contact us for more information.
Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the Last Updated date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please reach out.
[email protected]